Service Level Agreement Cosa Significa

Posted on Monday, April 12th, 2021 at 2:44 pm

The main point is to create a new level for the grid, cloud or SOA middleware, capable of creating a trading mechanism between service providers and consumers. For example, the EU-funded Framework SLA@SOI 7 research project[12]explores aspects of multi-level, multi-supplier slas within service-based infrastructure and cloud computing, while another EU-funded project, VISION Cloud[13], has delivered results in terms of content-based ALS. FP7 IRMOS also examined aspects of translation of ALS terms at the application level into resource-based attributes to bridge the gap between customer expectations and cloud provider resource management mechanisms. [14] [15] The European Commission has presented a summary of the results of various ALS research projects (from specifications to monitoring, management and implementation). [16] It is not uncommon for an internet service provider (or network service provider) to explicitly state its own ALS on its website. [7] [9] The U.S. Telecommunications Act of 1996 does not specifically require companies to have ALS, but it does provide a framework for companies to do so in Sections 251 and 252. [10] Section 252 (c) (1) (“Duty to Negotiate”) obliges z.B. established local exchange operators (CIDs) to negotiate in good faith matters such as the sale of dentes` and access to whistleblowing channels.

Cloud computing is a fundamental advantage: shared resources, supported by the underlying nature of a common infrastructure environment. SLAs therefore extend to the cloud and are offered by service providers as a service-based contract and not as a customer-based agreement. Measuring, monitoring and covering cloud performance is based on the final UX or its ability to consume resources. The disadvantage of cloud computing compared to ALS is the difficulty of determining the cause of service outages due to the complex nature of the environment. Uptime is also a common metric that is often used for data services such as shared hosting, virtual private servers and dedicated servers. General agreements include network availability percentage, operating time, number of planned maintenance windows, etc. I Services Level Agreements sono un`important mezzo nella gestione di relazioni tra partner in una supply chain. Questa forma di contratto va al di lé dei tradizionali accordi scritti, come una dichiarazione di una specifica del servizio e del prezzo che verré pagato. Infatti lo SLA definisce la natura dei beni o dei servizi e il livello di quality che deve essere fornito. L`idea di un “accordo” o “agreement” é una visione mutuamente accordata da entrambe la parti coinvolte su come e cosa deve o dovré essere fornito.

An SLA e vista come parte integrante dello sviluppo di una relazione tra il fornitore e l`acquirente ed essa riesce a formalizzarla in modo concreto. All`interno del contratto SLA sono specificati i doveri e la responsibility di entrambe la parti coinvolte, che devono essere rispettati per tutta la durata del contratto; inoltre il ruolo economico di questa tipologia di contratto é di abbassare i costi associati delle transazioni per avere una particolare quality del servizio fornito e di allocare i rischi e i costi di “produzione” e “consumo” del servizio.

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